IMMEDIATE CLOSING
without media disruption.
THE DIGITAL CUSTOMER INTERFACE.
CONTACT POINTS AS EXPERIENCE POINTS.
The digitalization of the customer interface is becoming the new standard in the management of contact points, interactions and services. Platforms offer customer-centric corporations the modularity and flexibility to create more immersive interaction experiences and make closing easier.
Companies in the insurance and financial sector have been increasing their investment in the expansion of the digital customer interface for years. The economic effects: more leads, greater customer satisfaction, increase in sales while reducing processing costs. The control benefit: Even in exceptional situations, SYNCPILOT solutions ensure that your company retains its legal and contractual capacity.
FASTER CONTRACT CLOSING.
EASILY REDUCE COMPLEXITY.
Perfect orchestration is required in the digital arena, with its tensions between products and services, multichannel communication, technology and skills. Our software solution manages this with a light touch.
It stands for digital, secure proximity to customers, resource-friendly, individual consulting and an economically efficient level of administrative processes – designed for successful customer experiences on an innovative, service-oriented software architecture.
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Can be integrated into existing structures
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Helps to capture customers' everyday reality and promotes better understanding
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Facilitates flexible responses, expanding offers in real time
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Accelerates willingness to finish closings
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Ensures secure access to back end systems
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Networks companies with their customers and companies with companies
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Targeted control of marketing and sales activities
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Protects communication and encrypts data transfer
SYSTEM PERFORMANCE.
The traditional broker-customer scenario is a thing of the past, a targeted customer approach is the future. The boom in sales assistance systems, data sciences and customer-centric control tools highlights the change in the sector. SYNCPILOT develops symbiotic solutions that combine human and digital intelligence, empathy and analytics, dialogue and encounters, for a more efficient division of labor between human beings and technology.
WHAT CUSTOMERS EXPECT,
WHAT INSURANCE COMPANIES DO.
Provide personalized support to customers on their customer journey and increase interactive performance. This is the concept behind SYNCPILOT: products for ease of use, speed, digital experience, product customization and closing in one process flow.
These are the customer expectations that companies in the insurance sector are adapting to, using innovative product solutions:
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Personalized rates for exemplary customer behavior
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Short-term insurance policies on an on-demand basis
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Need-oriented policies based on spontaneous requests
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Insurance app
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Smart underwriting products that reduce the complexity level for risk assessment to 4 plus 2 questions.
LIVE CONTRACT Insurance is an agile, flexible concept that supports the insurance sector in the strategic alignment of its products and services.
A NEW CONSULTING CULTURE.
LIVE CONTRACT Insurance improves the performance of processing and support platforms. Irrespective of their differences. The software, which can be implemented quickly, works like an "integrated switch" connecting all relevant instances. It links, connects and accelerates. It compensates for gaps in the process environment by networking front-end as well as back-end systems.
Customers experience new freedom in the consulting culture. Independent of time, location and end devices. Customers can access the desired products and services using virtually any channel. The platform incorporates them all.
LIVE CONTRACT applications:
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CRM measures such as customer recovery
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Personal consulting with product closing
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Contract closing with digital signature
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Control of end-to-end processes
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Video legitimation
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Synchronization of documents in the consulting workflow
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Development of a consulting platform with a digital core
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Incorporation of ai tools for customization
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Process automation
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Time- and location-independent consulting on all internet-capable end devices
SYNCPILOT SOLUTION PACKAGES.
OUR OFFERS, OUR APPROACH.
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Presentation platform (live/online)
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Pilot phase with individual features & corporate design adaptations
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Technical training for users
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SYNCPILOT academy digital certification and training program
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Deep platform integration (digital change)
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Digital strategy/maturity development with management partners of the
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SYNCPILOT ecosystem
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Interaction excellence – concept and implementation
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Services & support
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SYNCPILOT business portal
