IN SALES, CRM AND SERVICE.
The impact of digitalization on the relationship between customers and companies is steadily increasing. Customers expect individual advice in real time, personalized offers and digital services that are always available.
The software company SYNCPILOT offers digital sector solutions and products for sales and customer relationship management.Learn more
A STRONG PARTNERSHIP.
OUR MISSION. THE TRANSFORMATION OF SALES.
When digital disruption started to impact the sectors, we began to work on models for online customer dialogue. We wanted to shorten the "media disruption" marathon that is typical for sales into a 100 m sprint. This led to the establishment of SYNCPILOT. And a new software architecture that we use to develop sector-specific solutions as well as solutions for individual business requirements.
CONNECTING PEOPLE. THE CUSTOMER EXPERIENCE PLATFORM.
Interaction experience platforms with a high degree of integration are key to achieving profitable customer focus. SYNCPILOT provides innovative solutions that link customer experiences with internal processes.
They orchestrate data flows, create a bridge to disparate systems such as sales, backend and archive, and promote the information flow between departments. Do you want to base your customer experience management on collaboration, efficiency and excellence?
The SYNCPILOT group, together with its responsible technology and service partners, creates a business ecosystem to provide optimal support to our customers along the digital value creation chain.
WITH 360-DEGREE CUSTOMER VIEW
Increase in conversion rate
REDUCTION IN PROCESS COSTS
INCREASE IN CUSTOMER SATISFACTION (NPS)
INCREASE IN CONTRACT CLOSING
FOR THE TECHNICAL AND PROFESSIONAL ONBOARDING OF UP TO 10,000 PLATFORM USERS