WE MANAGE CHANGE.
Side by side with you.
GLOBAL COMMUNICATION 4.0
SECURE, PERSONALIZED AND INTERACTIVE.
The internet is the global marketplace for dialogue. Here at SYNCPILOT, we make communication between people, companies and customers more immersive, interactive and individual. At all contact points.
Our platform solutions provide a virtual space for secure, personal communication with a successful closing. Whether consulting on products such as on-demand insurance, ecological energy supply, or a leasing or finance offer, SYNCPILOT ensures that the customer journey is a success. Are you interested? Please contact us to arrange a meeting.
THE PRINCIPLES ON WHICH OUR ACTIONS ARE BASED: SIDE
SECURITY, INTEGRATION, DIVERSITY, ENABLING.
Using digital tools and solutions, we make it possible for B2B customers to organize their customer experience management to be more individualized, immersive and successful. Security, integration, diversity and enabling form the basis of the partnership with our customers.
PURPOSE, VISION, MISSION.
We create secure spaces for successful dialogue. An environment without any disrupting factors forms the basis for open, trusting and solution-oriented interaction and thereby the basis for an innovative, respectful and satisfied community.
In everything we do, we believe in the transformative force of simplicity. Our solutions set new standards for the 4.0 dialogue, transform users into digital sprinters and make customers happy.
COMPANY CULTURE.
- OPEN COMMUNICATION & ACTIVE FEEDBACK CULTURE
Trust encourages openness. We respect each other's opinions and always ask constructive questions, if something is unclear to us.
- SELF-ACTUALIZATION
We use this freedom for entrepreneurial action and contribute our ideas and strengths to create added value. Success is celebrated together, this is how we offer opportunities and future prospects for everyone.
- RESPECT
Respect and fairness are important to us, not only when interacting with each other but also with our customers. We are open to criticism. We ask ourselves what improvements we can make. - APPRECIATION
Team spirit, mutual trust and discipline form the basis of our actions. When working together, we abide by the agreed rules. We value each other as people and we reward performance and commitment. We take responsibility for our actions and stand behind our decisions.
OUR PROMISE:
SECURE INTERACTION EXCELLENCE.
Digital sovereignty is our credo in everything we do. A love of technology, relevance for everyday life, happy customers and successful consultants. This is how we envision custom solutions. In a secure, one-of-a-kind environment where people don’t just interact with each other but also experience personally meaningful moments. Where online consulting conveys a sense of quality of life and long-term customer relationships get their start. This is the type of digital maturity that we bring to life for companies and customers in the form of secure interaction excellence. Because we love what we ourselves expect from outstanding technology: something extraordinary. This is what our experts work to achieve. Each and every day.
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QUALITY AT SYNCPILOT.
Our solutions are extremely efficient. Complex consulting, communication and administrative processes can be controlled in one workflow. Dialogue is no longer interrupted because contracts have to be sent and forms have to be printed out, or services are limited to fixed office hours. We have taken on the challenge to advance the digital evolution of sales processes.
PUTTING PEOPLE AT THE CENTER.
Communication without technology or artificial intelligence is unthinkable today. With all digital requirements, we put people at the center. Deepen your understanding of your customers, provide them with better advice and give them an outstanding customer experience – SYNCPILOT solutions support your endeavors. We provide impulses for decision-makers who want to bring movement and change and improve digital maturity for profitable customer relationships.
Loyalty: motivating employees and turning customers into fans. We inspire employees to enter into the change dynamic, to become a creative part of the process and turn customers into fans. The SYNCPILOT Academy program offers further training and advanced courses on platform-supported consulting and contract meetings, digital dialogue and acquiring digital competences.
Product quality: Made in Germany by SYNCPILOT. You have the security of an independent manufacturer. You use products from our software engineering department. Here, experienced developers and young talents work on solutions that leading companies rely on.
CLICK HERE TO ARRANGE A MEETINGSUSTAINABILITY AND SOCIAL RESPONSIBILITY.
As a software and technology company, we have made a commitment to sustainable and socially responsible principles. In the context of our corporate objective – cooperation with our partners and services for our customers – we want to contribute to safeguarding valuable resources.
MAKING DIGITALIZATION MORE DEMOCRATIC
We stand for digital democratization. Fairly distributed economic growth and reduced inequality are possible to the extent in which participants in society have access to digital tools, solutions and applications as well as the required knowledge and training. With our communication and media work, we raise these issues in the center of society.
CONSERVING RESOURCES AND MEETING CLIMATE GOALS
Acting sustainably starts at our business premises and extends to all our solutions. This is why we have joined the A3 klimaneutral Initiative, which supports companies in the Augsburg region on their way to climate neutrality by 2030. In addition to carbon accounting, our solutions and services are also designed for sustainable business. With our Success Offering portfolio, we support our customers in reducing CO2 emissions and help them implement environmental protection and sustainability.
OUR RESPONSIBILITY TO THE PUBLIC SECTOR
Municipal companies are entrusted with the digital provision of public services. We support public service providers in making their services to citizens available in digital form, which allows the socially responsible, barrier-free and citizen-oriented provision of administrative processes. At the same time, our solutions fulfill the need for a human contact person.
INTERNATIONALITY AND DIVERSITY
The commitment of people from a wide range of age groups, nationalities and cultural backgrounds strengthens our company. Diversity, inclusion and equality create an open work environment, in which outstanding performance allows us to achieve the highest levels of customer satisfaction. And where our customers can turn your customers into fans.
SECURITY FOR IMPORTANT BUSINESS ASSETS
Data are some of the most important business assets. This leads to an increased interest in protecting them. Legal security and the provisions of the European General Data Protection Regulation are the parameters on which we base our handling of sensitive data. Our server systems are equipped with fail-safe solutions and high security software.